77kk Privacy Policy

Introduction

77kk operates Bangladesh's trusted online casino and sports betting platform at 77kk.lat. This Privacy Policy governs the collection, processing, storage, and disclosure of personal information provided by users who access or use any service offered through our platform. By registering an account or continuing to use 77kk, you acknowledge that you have read and understood this policy in its entirety.

We take your privacy seriously. 77kk is committed to handling your personal data with the highest standards of confidentiality, security, and transparency. This document sets out your rights as a user, our obligations as a data handler, and the technical and organizational measures we deploy to keep your information safe.

Information We Collect

77kk collects personal information in several ways — directly from you when you register or transact, automatically as you navigate the platform, and from trusted third-party service providers where permitted by law. The categories of data we collect are described below.

Account Registration Data

• Full name, date of birth, and verified age (21+ required for all accounts)
• Email address, mobile phone number, and residential address in Bangladesh
• Username and encrypted password credentials
• Government-issued identity documentation submitted for KYC verification (National ID, passport, or driving licence)

Transaction & Financial Data

• Deposit and withdrawal amounts, dates, and transaction reference numbers
• Payment method identifiers (bKash wallet numbers, Nagad account references, Rocket account identifiers, bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and Upay)
• Bonus, promotion, and wagering history, including rollover records

Technical & Usage Data

• IP address, device type, operating system, and browser information
• Session duration, pages visited, games played, and betting activity logs
• Cookies and similar tracking technologies used for platform performance and security

How We Use Your Information

77kk processes your personal data only for lawful, specified, and legitimate purposes. The primary uses of the data we collect include the following:

• Account creation, identity verification (KYC), and ongoing account management
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banks
• Delivering customer support and responding to queries submitted by users
• Detecting, preventing, and investigating fraud, money laundering, and unauthorized account access
• Sending account notifications, security alerts, and — where consent is given — promotional communications about bonuses and new games
• Fulfilling our responsible gaming obligations, including applying deposit limits, time-out features, and self-exclusion requests

We do not use your personal data for automated profiling that produces legal or similarly significant effects without your explicit consent. We do not sell your data to third-party marketers.

Data Sharing and Disclosure

77kk does not sell, rent, or trade your personal data to any third party. We share information only in the limited circumstances described in this section, and always subject to strict confidentiality obligations.

Trusted Service Providers

We engage vetted third-party service providers — including payment processors, KYC verification specialists, fraud prevention systems, and cloud infrastructure providers — who access only the minimum data necessary to perform their services. All providers are bound by data processing agreements that prohibit unauthorized use.

Legal and Regulatory Requirements

We may be required by law to disclose certain user data to government authorities, law enforcement agencies, or regulatory bodies. Any such disclosure will be limited strictly to what is legally required and will be documented internally.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business assets, user data may be transferred as part of that transaction. We will notify registered users of any such change and their rights under the new data controller prior to any transfer taking effect.

Cookies and Tracking Technologies

77kk uses cookies and similar technologies to make the platform function reliably, to understand how users interact with our services, and to improve overall user experience. We deploy three categories of cookies:

• Essential cookies — required for core site functionality, user authentication, and session security. These cannot be disabled without impairing service delivery.
• Performance and analytics cookies — help us measure platform usage, identify popular game categories (such as cricket betting, slots, and crash games), and diagnose technical errors. Data collected is aggregated and anonymised where possible.
• Preference cookies — remember your language settings, display preferences, and session configuration so the platform behaves consistently across visits.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect your ability to log in or use certain platform features. 77kk does not use third-party advertising cookies.

Data Retention

77kk retains personal data for as long as is necessary to fulfil the purposes set out in this Privacy Policy, including for the purpose of satisfying any legal, accounting, or regulatory reporting requirements. Account data is typically retained for a minimum of five years from the date of account closure, in accordance with applicable financial record-keeping standards.

Where personal data is no longer required, we apply secure deletion and anonymisation procedures to ensure that residual data cannot be linked back to any identifiable individual. Users may request early deletion of non-essential data by contacting our support team, subject to overriding legal retention obligations.

Your Rights as a User

77kk respects your right to control your personal information. Subject to applicable law and our legitimate interests in maintaining secure platform operations, you hold the following rights in relation to the data we process:

• Right of access — request a copy of the personal data 77kk holds about you
• Right to rectification — request correction of any inaccurate or incomplete data
• Right to erasure — request deletion of personal data where processing is no longer justified (subject to overriding legal obligations)
• Right to restrict processing — request that we limit how we use your data under certain conditions
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of the above rights, submit a written request to [email protected] with your full name, registered username, and a description of your request. We will acknowledge your request within 5 business days and aim to resolve it within 30 calendar days, in accordance with applicable legal timeframes.

Data Security Measures

77kk implements a robust, layered security architecture to protect user data from unauthorized access, disclosure, alteration, or destruction. Our platform uses industry-standard 256-bit SSL/TLS encryption for all data transmitted between your device and our servers. Stored data is protected using AES-256 encryption, and access to production databases is restricted to authorized personnel only under strict role-based access controls.

We conduct periodic security audits and penetration testing to identify and remediate vulnerabilities proactively. Our systems incorporate real-time fraud detection mechanisms, automated suspicious activity alerts, and two-factor authentication options for account holders. While no digital platform can guarantee absolute security, 77kk deploys best-practice controls to minimize the risk of a data breach and has incident response procedures in place to act swiftly if one occurs.

Payment Data and Financial Privacy

Financial transaction data processed through our payment partners — bKash, Nagad, Rocket, Upay, and partner banks — is subject to the respective privacy and security standards of those providers in addition to our own. 77kk does not store complete payment instrument numbers or personal bank account credentials on our own servers; this sensitive data is handled exclusively within the secure environments of our certified payment processing partners.

All deposit and withdrawal activity at 77kk is logged for the purpose of fraud prevention, identity verification, and transaction dispute resolution. Users experiencing issues with deposits or withdrawals are encouraged to contact support at [email protected] with their transaction reference number for prompt resolution.

Age Verification and Minors

77kk strictly enforces an age restriction requiring all registered users to be 21 years of age or older. This is a firm platform policy in addition to any applicable legal requirements. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in our account registration process, and we reserve the right to request supporting documentation at any point.

Changes to This Privacy Policy

77kk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable legal requirements. Revised versions will be published on this page with an updated effective date. Material changes that affect how we collect or use personal data will be communicated to registered users via email or an in-platform notification prior to the change taking effect.

Your continued use of 77kk following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you disagree with any changes, you should cease using the platform and contact our support team to request account closure. We recommend reviewing this page periodically to stay informed of how we protect your data.

Contact Us

For any questions, requests, or concerns relating to this Privacy Policy or the handling of your personal data by 77kk, please reach out to our support team. We aim to respond to all privacy-related inquiries within 5 business days (Bangladesh Standard Time, UTC+6).

Email: [email protected]